Privacy & contact information

Enquiry information

When you submit the Logistics form, the platform records the company, country, contact name, email, phone, service type, transport mode and message you provide. Authorized staff can review and follow up on the enquiry.

Share only what is needed

Include only what is relevant to understanding your request. Do not include card credentials, passwords or sensitive identity documents in your message. External communication channels also have their own terms.

Accounts and orders

Shop accounts and purchases are a separate service. See the shop privacy page for information about that service.

Questions about your data

Use published official contact details to ask about your data or request corrections. Verification of the requester may be needed before handling personal information. This page is not a legal compliance certification or a promise of an unspecified retention period.